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Very recommended. We utilized this service for several years. Really specialist, very easy to use and manage would certainly recommend without doubt. The service supplied by OfficeHQ is professional. The backend system is instinctive and satisfies our service need for overflow phone calls. Most notably the operators are based in Australia. I would certainly advise any kind of small company looking for a digital function to take into consideration the solution provided by OfficeHQ.
As a tiny service, every brand-new service lead matters. In making use of OfficeHQ, we're confident that not one of our valuable leads will certainly be missed regardless of the moment of day. We like the flexible service offering and locate it to be a cost-effective method to use 24/7 function to our clients.
Would advise them to others. We have actually partnered with OfficeHQ to supply our customers pleasant receptionists to manage our calls when our team are hectic, as a real person is so a lot better to talk with than voicemail we find! We utilize their solution for certain task sales lines, the workplace line and mobiles when we remain in meetings or onsite primarily.
They happily and professionally dealt with several of my phone calls when we were a little short-staffed. We have been using OfficeHQ for a number of years currently. In our capability of a wellness treatment carrier, having all unanswered phone calls obtained as messages in real-time as e-mails is important.
Highly customized, versatile to match our organization needs. Well worth it! In the start-up stage for my regulation method, I opted for a digital function solution to stay clear of the overheads of a full time assistant. There was some first concern around whether the configuration would be smooth and whether a high requirement of phone call experience for my clients could be maintained, but it's been great.
OfficeHQ have actually made a greatly positive difference to our company for the previous 18 months. As a tiny and active group, we do not have capability to manage new lead phone telephone calls on a regular basis.
Phone calls are responded to by friendly, well-spoken virtual assistants and we obtain punctual e-mails containing the new phone call information. Excellent business to deal with. The configuration with Markus was remarkable and incredibly expert. Has been extremely useful for our small service particularly with personnel taking leave or when they are off sick.
No hassles and really easy to handle. Our business runs a very busy phone call centre and we make use of OfficeHQ for call centre overflow to take those calls we're not able to right away manage. This amounts to over 15,000 telephone calls per annum that OfficeHQ manages on our part. We have actually found the solution to be absolutely smooth with all telephone calls being addressed on a very prompt basis with instant messaging and real-time reporting.
The procedure of setting up our companies was so simple and the customer solution is great. Having actually used your solution continuously for 15 years (because 2007), OfficeHQ has truly established the standard for this sector.
Thank you for the years and years of quality service you have given my organization. 100% advised an impressive service and super-friendly personnel.
Customers often qualify our solution by calling us prior to they schedule, so it is sales critical that our phone is always answered skillfully and quickly. OfficeHQ does that for us when we are remote to the office.
That finally never occurred, as the solution from the operatives in this company have been so great that they have essentially entered into the FireCrunch team. The almost immediate relay of consumer telephone calls by email and text to our area operatives enables us to reply to client queries immediately, plus the kind system established enables direct filling to the FireCrunch CRM without any manual transfer needed by FireCrunch.
I engaged with OfficeHQ when I began my specialist services company in March 2008. I can be anywhere in the world and be positive a genuine individual would be there to take a call from a customer.
I very recommend OfficeHQ. As I move into retirement, I am really thankful for the assistance from the team at OfficeHQ.
We have been making use of OfficeHQ for over ten years and it's such a benefit to be free of staffing migraines, such as when they call in unwell. With OfficeHQ as part of our team, there is always someone offered to address telephone calls. OfficeHQ guarantees phone call to HR National are responded to 24-hour a day, 365 days a year.
I have actually been very satisfied with their solution over the previous 18 months. We are an extremely hectic property company who calls for quickly and reliable service for every one of our calls. From taking property queries, to supplying information regarding "open for evaluations" to buyers, OfficeHQ has had us covered.
Very advise this service! OfficeHQ provides us the ability to do what we do best, both in the clinic and off-site. We're guaranteed in understanding we'll never miss an important telephone call or prospective appointment, all for a fraction of the expense of having our own receptionist. I have lately opened a brand-new physio clinic and the team at OfficeHQ have actually been only superb to deal with.
I highly recommend their services! I could not rate OfficeHQ and their service highly enough. Very pleasant, expert and easy to interact with on the go. We have been dealing with OfficeHQ for over 8 years. We just love their service. It has actually been the most effective monetary business choice we have actually made! We conserve 93% of a receptionist wage each year! We are no much longer interrupted with calls, clients' information are taken properly after that you can choose e-mail or SMS notification.
This is the perfect way to systemise your company so you can move on with what you do best in your service. We are going crazy fans! Well done OfficeHQ, we would certainly be shed without you! Quit Sound Windows has been utilizing OfficeHQ for years. It supplies us with the peace of mind that our customers will certainly constantly be talking with an individual, not an equipment.
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Latest Posts
Best Can Virtual Reception
What Are The Best New Virtual Receptionist Service
What Is The Best Phone Receptionist